What are your production times?
You can expect to receive a ring or pendant within 7-12 business days, including postage. The wait time for a bracelet or necklace is around 4-5 business days because they aren’t as time consuming to make.
International customers should expect to wait around 3-4 weeks since postage takes a long time from Australia.
The wait times are because every Urban Sterling product is handmade for you specifically. Once you order, the ring or chain is made from scratch and goes through the entire production process before it’s posted out to you.
Ordered using buy now, size later?
If you’ve ordered a buy now, size later piece internationally, it could take upwards of 10 business days. for the sizer to arrive. To speed up the process, you could go to a local jeweller and get them to size you up.
Ordered a Ring?
I’ll send you an email when I get your piece into casting, when it’s being finished in my studio and when it’s posted out so you stay up to date.